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Assault by Circuit City Store Director.... UPDATED 12/22 - going on the radio

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Pato

Senior Member
2K

Date Posted: Dec/13/2004 9:47 PM

Wow, kudos for keeping your cool. Did any of the other spectating customers do anything to help you?

jayK

Senior Member
5K

Date Posted: Dec/13/2004 9:47 PM

Just curious, which CC was this?

wyatt2001

Member

Date Posted: Dec/13/2004 9:48 PM

I hate all of these stores, BB,CC,Cusa,omax,odepot,Staples etc. They all are run by a bunch of people who don't have a clue. They do not teach manners, these kids don't give a crap about the customers. I hope CC gets what they deserve. It is futile to ask questions, every time I ask they either pick up the box and start reading or just read what is on the tag, hell I can do that. I commend the op on his resolve, it is not your fault they are idiots. Fatwallet catches these jerks when they make mistakes and I love it.

marketingmike

Cranky Member

Date Posted: Dec/13/2004 9:48 PM

I would file a police report right away. I'd also suggest that the police collect any surveillance tapes as evidence (if the manager hasn't already destroyed them). If what you've told us is the complete story, the manager was obviously out of control (and a criminal to boot), so I'd hope that your combination of complaining and filing a police report would help CC do the right thing.

CC may or may not be an "evil corporation" but I can guarantee you that they don't want clowns like the one described working for them.

nancito

Senior Member
1K

Date Posted: Dec/13/2004 9:52 PM

I applaud your levelheadedness (sp?) and think you did the right thing. I am in total agreement about getting an apology and letting it go. Excellent work turning the other cheek, did you have your WWJD bracelet on?

undefined

Senior Member
1K

Date Posted: Dec/13/2004 9:54 PM

jayK said:

Just curious, which CC was this?

Until I speak with CC I would rather not tell the name of the store. I will keep this thread updated, and once it is resolved I will disclose the resolution here. Furthemore (if I'm not blown off completely by CC) I will ensure that any concession (hopefully matching that which I requested above) from CC does not prevent me from informing the FW community. There are good people at Circuit City stores around the country, this incident should have closure and not be used to judge all of them.

Please, I am not looking for money. My wife and I both work for a living. If CC can fix this situation internally (and show proof of it), and help prevent this sort of attitude from permeating their store management that is a victory. As a consumer, I want good prices and good service. As a Fatwallet member, I want great prices and good service. As someone who believes in working hard for what they have, I don't want to "stick it to them" with regards to CC (my feelings towards the individual store director aside).

lurknomore

Senior Member

Date Posted: Dec/13/2004 9:57 PM

If through the legal wranglings of all of this the video of the confrontation is made available, you've just got to share it with us FWers. I wish that I was there. I applaud your strong character and level-headedness.

MazdaMP

Ancient Member

Date Posted: Dec/13/2004 9:57 PM

also, OP keep us updated....

undefined

Senior Member
1K

Date Posted: Dec/13/2004 9:59 PM

nancito said:

I applaud your levelheadedness (sp?) and think you did the right thing. I am in total agreement about getting an apology and letting it go. Excellent work turning the other cheek, did you have your WWJD bracelet on?

For what it's worth, I am an atheist. Morals exist outside the confines of religion. I could have had my "What would Buddha Do" or "What would Jesus Do" and the answer should be the same.

Money does not justify violence. Getting a deal [or not] doesn't either. Had he walked up 2 minutes before and squashed the deal I would had walked away without a gripe (in fact, that happened at another CC earlier in the day - see my previous posting)

cocacolakid

Senior Member

Date Posted: Dec/13/2004 9:59 PM

undefined said:

jayK said:

Just curious, which CC was this?

Until I speak with CC I would rather not tell the name of the store. I will keep this thread updated, and once it is resolved I will disclose the resolution here. Furthemore (if I'm not blown off completely by CC) I will ensure that any concession (hopefully matching that which I requested above) from CC does not prevent me from informing the FW community. There are good people at Circuit City stores around the country, this incident should have closure and not be used to judge all of them.

Please, I am not looking for money. My wife and I both work for a living. If CC can fix this situation internally (and show proof of it), and help prevent this sort of attitude from permeating their store management that is a victory. As a consumer, I want good prices and good service. As a Fatwallet member, I want great prices and good service. As someone who believes in working hard for what they have, I don't want to "stick it to them" with regards to CC (my feelings towards the individual store director aside).

that's nice, now call the police and press charges.

he won't get fired unless you do that and the longer you wait the harder it is to prove what happened. also, i may suggest they make a donation to a children's charity of your choosing, like toys for tots or something. they are still legally and financially responsible for bozo employees attacking customers and unless you hold them accountable, including financially, then little will happen and nothing will prevent this from happening again in the future.