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Assault by Circuit City Store Director.... UPDATED 12/22 - going on the radio

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xdeal

Member

Date Posted: Dec/16/2004 10:45 PM

undefined said:

lsufanatic said:

OK, it is past COB on Thursday...what did CC say?

Nothing. I did not hear back from them today. I filed a formal complaint (criminal) against the Store Director this evening with Lakewood, CO police department. I will be sending the information about what has happened to local media outlets (tv,print,radio). I tried to give Circuit City the opportunity to handle the situation in a timely manner. I did not ask for money, only for an apology and certain internal actions (reprimand the managers, do not punish the young associate, implement better policy).

undefined, you won my respect. You are the man, and hope you all well!

DelasDude

Member

Date Posted: Dec/16/2004 11:00 PM

Undefined -

Bravo brother. I wish if one in 100 is like you, we would have got a better world out there.

BuonaFortuna

Senior Member

Date Posted: Dec/17/2004 12:01 AM

Best of luck to you, undefined!

Atrac

Senior Member

Date Posted: Dec/17/2004 12:06 AM

undefined, you are 100% doing the right thing by taking the next step in filing the charges. While I can appreciate that CC can't move immediately in their resolution, they should have at the very least called you today to give you an update.

Good luck and keep us posted as much as you can!

csjeff

Happy Member

Date Posted: Dec/17/2004 12:11 AM

TheBigGuy said:

I did warn you of the time it actually takes for cc to do the right thing, so while I understand you wanting quick resolution, from a company's perspective, it just isn't possible. I wholeheartedly agree that you deserve an apology from the managers involved, that goes without saying (but I am saying it anyway--lol).

The internal processes that go into investigating matters like these are slow to be sure and it being right before xmas doesn't make it go any faster.

If he gave a deadline of COB Thursday and they needed more time and were interested in settling this without any ugliness, you'd think they'd have enough well paid (or even not well paid) people that could have at least given him a call back or given someone else an order to call back. I'm not an "insider" in any retail business, but I'd think it's not expecting too much to at least have some contact back, even if just to say "our investigation is ongoing."

Message edited by: csjeff on 2004-12-17 00:12:30

undefined

Senior Member
1K

Date Posted: Dec/17/2004 12:19 AM

Roadrunner said:

It comes down to what would you really rather have ... an apology letter or a $1,000.00 gift card.

I wish you the best ... and it does make for some great reading.

The problems in society stem from this question. Would $1,000, $10,000, or $100,000 make the situation any better? Society is bettered when people work together to improve it, not when those with money are able to placate the masses by sharing a small portion of it in exchange for poor behavior. Edmund Burke once said that “All that is necessary for the triumph of evil is that good men do nothing.” I do not mean to imply that Circuit City, Corporate America, Capitalism, or the people I dealt with are evil. That is not the case. What is the case is that something went wrong, and the solution to the situation lies not in an attorney's office or in a court room. The solution belongs in every business, and in every consumer.

I have, for many years, supported community activity. Be it helping out your local charities to supporting the spread of open source software. My wife and I both work very hard for what we have, and neither of us believe that the path to success must be paved with the failures of others. If nothing else may come of this but to make a single business more aware of its obligations to society, and to make others aware there is an alternative to demanding money in place of civility, I will consider the incident a positive experience.

Message edited by: undefined on 2004-12-17 00:39:59

jmo

Addicted Member

Date Posted: Dec/17/2004 12:31 AM

Undefined, your only mistake in all of this was not calling the police right away and filing that report right away. It may be difficult to obtain enough evidence to win a judgement now.

As good as your intentions were, the reality is that many of the middle mgmt at CC corporate are a bunch of drones engulfed in bureaucracy. You're never going to find anyone that cares enough (and is authorized) to give you the resolution you want. The only thing those people understand is $$$. I am glad you have finally decided to start speaking their language.

undefined

Senior Member
1K

Date Posted: Dec/17/2004 12:50 AM

Oh, and since I used one Edmund Burke quote I might as well use a second one that is most appropriate for the situation (my attorney got a rise out of this one):

"It is not what a lawyer tells me I may do; but what humanity, reason, and justice tell me I ought to do.
~Edmund Burke, Second Speech on Conciliation, 1775

Nehalem

Senior Member

Date Posted: Dec/17/2004 12:52 AM

I hope you're really motivated behind this - CC is a huge company - they are going to take their time through the courts... try to get you to quit once you see the time and money that it is going to take to actually get this to trial or to settlement. If you're not 100% I'd quit before you go past the point of no return. Just my $.02

undefined

Senior Member
1K

Date Posted: Dec/17/2004 12:55 AM

Nehalem said:

I hope you're really motivated behind this - CC is a huge company - they are going to take their time through the courts... try to get you to quit once you see the time and money that it is going to take to actually get this to trial or to settlement. If you're not 100% I'd quit before you go past the point of no return. Just my $.02

Perhaps my previous posts were not clear. I have filed no lawsuit against Circuit City. I also have not asked for one dollar of their money.

Message edited by: undefined on 2004-12-17 00:56:27

microkelvin

Senior Member

Date Posted: Dec/17/2004 1:03 AM

your were fooled by Circuit City CEO (or president or some related) as she only asked you how and where you knew the deal instead of asking about store director, that said something.

should sue all the way up to CEO/president, since she did not even care about store director story, just spent most the time to question you how you knew abou the deals, and now not even contact you a day or 2 after that.

Message edited by: microkelvin on 2004-12-17 01:47:29

geckoseiya

Senior Member

Date Posted: Dec/17/2004 1:40 AM

shld have made him apologize in public.

misslovanu

Shopaholic Member

Date Posted: Dec/17/2004 5:54 AM

????

Did you get any tn's of people who witnessed the "encounter"? Kudos go out to 'ya pal! I would have went ballistic up in that piece, especially when he put his hands on you. I just hope and pray nothing like that happens to me, because it would definitely be a different story that would have been aired on all of my local newscast. I would have probably been arrested for disorderly conduct, etc. in the end after tearing that store up! LOL---

I hope the managers reap what they sow, and repurcussions are handed down from the big wigs CC!

Message edited by: misslovanu on 2004-12-17 05:56:23

Roadrunner

Senior Member

Date Posted: Dec/17/2004 7:37 AM

undefined said:

Roadrunner said:

It comes down to what would you really rather have ... an apology letter or a $1,000.00 gift card.

I wish you the best ... and it does make for some great reading.

The problems in society stem from this question. Would $1,000, $10,000, or $100,000 make the situation any better? Society is bettered when people work together to improve it, not when those with money are able to placate the masses by sharing a small portion of it in exchange for poor behavior. Edmund Burke once said that “All that is necessary for the triumph of evil is that good men do nothing.” I do not mean to imply that Circuit City, Corporate America, Capitalism, or the people I dealt with are evil. That is not the case. What is the case is that something went wrong, and the solution to the situation lies not in an attorney's office or in a court room. The solution belongs in every business, and in every consumer.

I have, for many years, supported community activity. Be it helping out your local charities to supporting the spread of open source software. My wife and I both work very hard for what we have, and neither of us believe that the path to success must be paved with the failures of others. If nothing else may come of this but to make a single business more aware of its obligations to society, and to make others aware there is an alternative to demanding money in place of civility, I will consider the incident a positive experience.

Very eloquent, but did you answer the specific question. Not to me or this forum (although you did open it for public debate) but to yourself.

Are you seeking financial compensation for this incident or if presented with that option .. would you accept it?

If this had happened to me I would feel Wronged but NOT Injured. The distinction in my view clearly dictates the remedy and the course of action I would pursue. However everone is different ... and your moral compass has not been tested with a compensatory offer. But you need to ask yourself the question ... What am I looking for and would I accept it, if offered.

Message edited by: Roadrunner on 2004-12-17 08:11:27

CINW

Addicted Member

Date Posted: Dec/17/2004 7:49 AM

Why would it matter? At this point OP just want to see some action being taken by CC so whatever they offer is a step closer. More importantly, what is your (Roadrunner) motive?

Roadrunner said:

undefined said:

Roadrunner said:

It comes down to what would you really rather have ... an apology letter or a $1,000.00 gift card.

I wish you the best ... and it does make for some great reading.

The problems in society stem from this question. Would $1,000, $10,000, or $100,000 make the situation any better? Society is bettered when people work together to improve it, not when those with money are able to placate the masses by sharing a small portion of it in exchange for poor behavior. Edmund Burke once said that “All that is necessary for the triumph of evil is that good men do nothing.” I do not mean to imply that Circuit City, Corporate America, Capitalism, or the people I dealt with are evil. That is not the case. What is the case is that something went wrong, and the solution to the situation lies not in an attorney's office or in a court room. The solution belongs in every business, and in every consumer.

I have, for many years, supported community activity. Be it helping out your local charities to supporting the spread of open source software. My wife and I both work very hard for what we have, and neither of us believe that the path to success must be paved with the failures of others. If nothing else may come of this but to make a single business more aware of its obligations to society, and to make others aware there is an alternative to demanding money in place of civility, I will consider the incident a positive experience.

Very eloquent, but did you answer the specific question. Not to me or this forum (although you did open it for public debate) but to yourself.

Are you seeking financial compensation for this incident or if presented with that option .. whould you accept it?

Message edited by: CINW on 2004-12-17 07:50:57

o2blueh2o

Ancient Member

Date Posted: Dec/17/2004 8:14 AM

i could see corporate twist this and say that because you "undefined" were influenced by (evil) fatwallet, - fatwallet becomes liable for the actions CC and the consumer experienced.

i know that is more than a stretch, but the corporate world in amazing and sometimes illogical.

but more importantly, this is a fantastically informative thread, i wish undefined and his wife and family a great holiday season as its people and actions like these that really make me and the majority of us feel good for being honest and calm in times of pressure. i haven't had much sleep so my last comment may sound wrong, i dont know, i can bareky keep my eyes open this early - just know that you have my upmost respect!

your point about how fatwallet has actually had us spend more on these companies was right on the "money" too.

good luck! ill be returning for updates tonight!